Returns & Exchanges

At Leica Store Miami, we want you to be completely satisfied with your purchase. If your new equipment does not meet your expectations, you may return it within 30 days of delivery provided it remains in original, mint condition with all packaging.

1

Initiate Your Return

Contact our support team via email or phone to request a Return Merchandise Authorization (RMA) number and verify your item's eligibility.

2

Pack Your Equipment

Carefully place the item in its original manufacturer box with all manuals, caps, and accessories, then pack it inside a sturdy shipping carton with protective padding.

3

Ship to Leica Store Miami

Clearly write your RMA number on the outer shipping label and send the package to our Coral Gables showroom using a trackable, insured shipping method.

4

Inspection and Refund

Once our technicians verify the equipment's condition, we will process your refund to the original payment method, typically within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing